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Prosocial Media: Designing Platforms for Empathy and Inclusive Engagement

Author: Nismah Zafar

Social media was once hailed as the great connector — a way to break borders, bring voices together, and democratize information. But over the last decade, it’s become increasingly clear that traditional platforms prioritize virality over value, clicks over context, and reaction over reflection.

In response, a quiet but powerful movement is emerging: prosocial media platforms.

These platforms are being designed not to exploit outrage or dopamine loops, but to foster empathy, respect, informed discourse, and community-building.

This blog explores what prosocial media actually means, why it’s gaining momentum, and how purpose-driven brands — especially those rooted in values like compassion and justice — can lead the way in this digital transformation.


What Are Prosocial Media Platforms?

Prosocial media platforms are digital spaces intentionally built to encourage positive social behaviors. Rather than driving user engagement through conflict, misinformation, or sensationalism, these platforms aim to:

  • Promote empathy and mutual respect

  • Create space for nuanced dialogue

  • Prioritize mental health and well-being

  • Elevate community over individualism

  • Reward quality over quantity of engagement

They are, in many ways, a response to the damage caused by conventional social media algorithms that reward polarization and outrage.


Why Traditional Social Media Is Failing Us

Let’s be honest: traditional platforms like Facebook, X (formerly Twitter), TikTok, and even YouTube have become battlegrounds.

Algorithms are optimized for attention — and often, negativity is more attention-grabbing than nuance. This leads to:

  • Echo chambers that stifle dialogue

  • Misinformation spreading faster than facts

  • Harassment and cancel culture

  • Anxiety, comparison, and burnout among users

  • Performative activism, rather than long-term change

These issues have created a growing demand for alternatives — spaces where digital engagement doesn’t come at the cost of humanity.

Enter: prosocial media platforms.


Examples of Emerging Prosocial Media Platforms

While we’re still in the early stages of the prosocial media era, a few platforms are leading the charge:

1. BeReal

Encourages authentic, non-curated snapshots of daily life. Users can’t edit photos or schedule posts — they’re prompted randomly once a day to “be real.”

2. Glass

A platform for photographers that focuses on community over metrics. No public likes or follower counts — just meaningful feedback and shared appreciation.

3. Dispo

A photo-sharing app that mimics disposable cameras. Photos “develop” the next day, encouraging mindfulness over instant gratification.

4. Journo and Slow Media Concepts

Tools built for reflection, long-form thinking, and journal-style sharing — the opposite of the attention economy.

These platforms prioritize slowness, depth, and humanity in digital interaction — a sharp contrast to the high-speed, high-stimulation nature of mainstream media.


Why Prosocial Media Matters for Brands

If you’re building a brand — especially a Muslim-led, values-based, or purpose-driven brand — this shift should be on your radar.

Here’s why:

1. Trust Is the New Currency

Prosocial platforms foster trust by design. For brands, this means a chance to connect with audiences who are there to listen, not just scroll. When the environment is less toxic and more thoughtful, your message lands with more impact.

2. Deeper Engagement Over Shallow Metrics

You might get fewer likes, but the conversations will be richer. Prosocial media encourages quality engagement, not vanity metrics. And in marketing, depth often converts better than reach.

3. Alignment with Mission-Driven Marketing

If your brand stands for compassion, unity, or justice — why market in places that profit off division? Prosocial media offers a values-aligned stage for your voice.

4. Mental Wellness for Your Team

Let’s not forget the content creators, social media managers, and marketers behind every brand. Prosocial media reduces the pressure to perform and helps teams create content that feels good — not just optimized.


How to Engage on Prosocial Media Platforms as a Brand

Prosocial spaces require a different tone and strategy. Here’s how to show up meaningfully:

Be Human First

Speak with authenticity. Drop the hard-sell tactics. Focus on storytelling, not selling.

Start Conversations, Not Campaigns

Ask reflective questions. Share behind-the-scenes. Invite input. Let your audience feel seen.

Prioritize Impact Over Impressions

Instead of tracking reach, measure your success in messages received, conversations started, and values expressed.

Align with Platform Culture

Each prosocial platform has its own rhythm. Observe before posting. Understand how users engage, and match the tone.


Can Prosocial Media Coexist With Traditional Platforms?

Yes — and it should.

While traditional platforms still hold massive audiences, prosocial media offers a testing ground for healthier, more intentional digital experiences.

Smart brands will use both:

  • Use Instagram or LinkedIn for visibility

  • Use a prosocial platform for depth

  • Use your own community space (Discord, Circle, Geneva) for ownership and continuity

It’s about diversifying your engagement, not abandoning the audience you’ve already built.


The Future of Digital Engagement Is Purposeful

Prosocial media isn’t a trend. It’s a recalibration — a return to what we hoped social media would be in the first place: connection, learning, and growth.

For mission-led organizations, this is your moment to lead. Not just in marketing, but in modeling how brands can use technology with integrity.

Whether you’re running a Muslim nonprofit, a halal skincare brand, a leadership coaching business, or a faith-driven podcast — this is your invitation to go beyond the algorithm.

Don’t just show up.
Show up with intention.


Final Thoughts

The digital world we shape today will define how the next generation learns, connects, and empathizes. Prosocial media platforms are still emerging — but they offer a blueprint for something better.

And if we care about our message, our mission, and our people — we should pay attention.

Because clicks are temporary. But community? That’s legacy.


Looking to build a brand that resonates deeply — on and off social media?
At Sunan Designs, we help Muslim-led organizations and purpose-driven brands create strategy with soul.

Get in touch. Let’s build something that lasts longer than a like.

Nismah Zafar

Nismah Zafar

LinkedIn
About the Author
With over 8 years of experience, Nismah Zafar excels in writing engaging content, creating audience-centric organic strategies, and optimizing SEO, contributing to the success of every department at Sunan Designs. In addition, Nismah Zafar is an author and has ghostwritten over 80+ autobiographies and self-help books which helps her in making crucial decisions for her clients. Her role as a Content & SEO Manager in Sunan is to boost a brand’s image and reputation through effective content and SEO strategies.
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